Privacy Policy

DWD Holdings Limited (“DWD”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information that we hold about you.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, engage with DWD or otherwise interact with us.

DWD Holdings Limited is registered in England and Wales under company number 09903541. Our registered office is Suite A, 1–3 Canfield Place, London, England, NW6 3BT. VAT registration number GB 484 0631 89.

Information we may collect

The information we collect depends on how you interact with DWD.

If you contact us, we may collect information such as your name, organisation, role, email address, telephone number and the contents of your correspondence.

If you become a client, partner, supplier or professional contact, we may also process information necessary to manage that relationship, deliver services, administer contracts, maintain appropriate business records and meet our legal and regulatory obligations.

When you use this website, limited technical information may also be collected automatically, such as your IP address, browser or device information and information about how the website is accessed or used. The precise information collected will depend on the technologies deployed on the website.

How we use personal information

• respond to enquiries and communicate with you;
• understand your requirements and determine whether DWD can assist;
• provide and manage advisory or professional services;
• manage relationships with clients, technology partners, suppliers and other professional contacts;
• administer contracts, invoices and business records;
• operate, maintain, secure and improve our website;
• protect DWD, our clients and others against fraud, misuse or security threats;
• comply with legal, regulatory, tax and accounting requirements; and
• establish, exercise or defend legal claims where necessary.

We do not sell personal information.

Our lawful basis for processing

Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may process information because:

• it is necessary to take steps at your request before entering into a contract or to perform a contract;
• processing is necessary for our legitimate interests or those of another party, provided those interests are not overridden by your rights and interests;
• processing is necessary to comply with a legal obligation; or
• you have given us consent.

Where we rely on consent, you may withdraw it at any time.

Sharing information

We do not disclose personal information unnecessarily.

We may share information with trusted service providers that support our business, such as providers of website hosting, email, communications, professional services, accounting or business systems.

We may also disclose information where required by law, regulation, court order or another lawful authority, or where necessary to protect our legal rights or those of another person.

Where third parties process personal information on our behalf, we expect appropriate contractual, confidentiality and security arrangements to be in place.

International transfers

Some technology or service providers may process information outside the United Kingdom. Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place as required by applicable data protection law.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, regulatory, contractual, tax, accounting or reporting requirements. Retention periods will therefore vary depending on the nature of the information and our relationship with you.

Security

DWD takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No method of electronic transmission or storage can be guaranteed to be completely secure. We therefore continually consider the nature of the information we hold and the risks associated with its processing.

Your rights

Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including the right to:

• request access to information we hold about you;
• ask us to correct inaccurate or incomplete information;
• request deletion of your personal information;
• request restriction of processing;
• object to certain processing;
• request transfer of your information in certain circumstances; and
• withdraw consent where processing is based on consent.

These rights are not absolute and may be subject to legal exemptions.

To exercise a data protection right or ask a question about how DWD processes your information, contact us using the details below.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

Cookies and website technologies

DWD does not currently use cookies or similar technologies to track visitors to this website.

We do not use website analytics, advertising technologies or behavioural profiling, and the website does not use browser storage to monitor visitor activity.

The infrastructure used to operate and secure the website may maintain limited technical logs where necessary for security, availability and troubleshooting. These logs are separate from browser cookies and tracking technologies.

Further information is available in our Cookie Notice. If our use of cookies or similar technologies changes, we will update that notice and, where required, obtain appropriate consent before using non-essential technologies.

Contact us

For questions about this Privacy Policy, your personal information or the exercise of your data protection rights, contact:

DWD Holdings Limited
Suite A, 1–3 Canfield Place
London
England
NW6 3BT

Email: dpo@dwd-holdings.uk

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal obligations.

The latest version will always be published on this page with the date of the most recent update.